To support Sales to manage and prepare all aspects of travel operations including proposal, reservation, ticketing, travel coordination and customer support.
Assist to organize and control project activities to ensure the project workflow on track and within budget.
Assisting sales on flight booking for Group or FIT / reservation, hotel booking, preparation of costing and proposals and other ground arrangement for our corporate clients.
You are required to issue and monitor invoicing, collection of outstanding debts and prepare refund requisition for customer.
Assist project members with the coordination of resources, equipment and information.
Schedule tour guiding assignments.
Liaise with vendors and monitor adherence to service level standards.
Report on project progress.
Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
Communicate with clients to identify and define project requirements, scope and objectives.
Tour leading to overseas and local.
To safeguard and not to disclose customer (personal and organization) details and our company’s confidential information.
Assist in Trade shows / Consumer shows when necessary i.e. MAS Travel fair, MATTA etc.
To ensure that we have billed and chased for payment for outstanding invoices, no credit given to customer, friends or travel agents unless authorized (written) by Head of Department.
To ensure that all Standard Operating Procedures are adhered to.
Any other duties at the discretion of the company.